ServiceNow Senior Consultant - Technology Consulting | Lisboa/Porto

The opportunity

At EY, we are shaping the future with confidence. We are looking for a Senior ServiceNow Consultant to join our Technology Consulting team, focusing on the implementation and evolution of the ServiceNow platform in complex and highly regulated environments, particularly within the Financial Services sector.
This role offers the opportunity to work on end-to-end ServiceNow initiatives, combining strong technical expertise with a client-facing mindset. You will contribute to the successful delivery of transformational programs, from requirements gathering through go-live and post-implementation stabilization.

Your key responsibilities

Actively participate in enterprise ServiceNow implementation and enhancement projects, covering the full delivery lifecycle;

Configure, customize and maintain ServiceNow modules including ITSM, GRC, TPRM, BCM and Operational Resilience, ensuring alignment with business...