Job Description
Key Responsibilities:
1. Leadership & Supervision:
- Supervise and manage team members during your shift, ensuring they are performing tasks according to Sbarro's standards.
- Lead by example in delivering excellent customer service, maintaining food quality, and ensuring a positive, team-oriented atmosphere.
- Assign tasks to team members, ensuring all areas of the restaurant are covered and operations run smoothly.
- Provide guidance and support to team members, helping them with challenges or any questions they may have.
- Monitor and maintain productivity and ensure that team members are working efficiently.
- Motivate and encourage staff to meet operational goals and deliver high-quality service.
2. Customer Service:
- Ensure that all customers are greeted promptly and served in a friendly, professional manner. ...