Job Description
Site Support Specialist
UMGC Asia
Contingent III, 75%-Time, Grade 002
University of Maryland Global Campus (UMGC) Asia seeks a Southern Sites' Site Support Specialist, serving primarily Camp Kinser, Futenma, and Camp Courtney.
SPECIFIC RESPONSIBILITIES INCLUDE:
Provide on-site presence to support classes offered by all universities on base
Open and secure building entrances and classrooms
Responsible for setting-up UMGC live streaming (LS) equipment prior to LS classes, serving as first-level trouble shooting technical support and coordination with Technical Support to immediately respond to LS issues, and securing LS equipment at the end of class meetings
Ensure that building rules are abided by UMGC students and that all UMGC labs/rooms are clean and presentable
Ensure that quality services are provided to all current and prospective students including being responsive to s...