Job Description
Location: Porto, Portugal
Work Model: On-Site
Start Date: 19 March 2026
Salary: €1,100 gross x14 months
About the Role
We are looking for a Dutch-speaking Social Media Support Specialist to join a dynamic team in Porto.
In this role, you will support users and handle social media-related inquiries, ensuring high service quality and adherence to platform guidelines.
Working Schedule
Monday to Sunday – 08:00 to 17:00 or 09:00 to 18:00
2 rotative days off per week
Evening shift planned in the future: 13:00 – 22:00
Later possibility (TBC by client): 24/7 rotational schedule
Flexibility is required.
Responsibilities
Provide support via social media platforms and related channels
Handle user inquiries and resolve issues efficiently
Monitor and respond according to platform policies
Ensure high customer sati...