Job Description
Spanish Customer Support Specialist – International Hub (Portugal)
Are you a Spanish speaker looking to launch your career in a dynamic, international environment? We are seeking enthusiastic and customer-oriented individuals to join our team on-site in Portugal! This is your chance to work with leading global brands while enjoying the vibrant lifestyle, culture, and fantastic weather of the Iberian Peninsula.
The Role
- Customer Care: Act as the first point of contact for Spanish-speaking customers, assisting them via phone, email, and live chat.
- Problem Resolution: Answer questions regarding product features, order statuses, billing, and account management with a helpful attitude.
- Troubleshooting: Guide users step-by-step through digital platforms or basic technical queries to ensure a seamless experience.