Job Description
Job Title
Specialist, Customer Acquisition - Bilingual
Responsibilities
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.
- Work within a dedicated territory and team to achieve revenue-based quota by selling renewals/services and upsell opportunities.
- Provide accurate weekly, monthly, and quarterly sales forecasts.
- Master product knowledge and technical understanding of services to assess client requirements.
- Initiate steps to help customers overcome concerns or roadblocks that inhibit satisfaction or product usage.
- Manage external competitive pressures and handle objections to retain customers or win new customers.
- Manage high volume of customer contacts through phone and email each day – the majority of communication is outbound.
- Work w...