Job Description
Company Summary
Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.
Job Summary
We are continually searching for great talent. The role is Specialist, Vendor Performance within the Default Solutions division, reporting to the Manager, Collections and Recoveries. The specialist works in partnership with the Vendor Performance Lead and other team members to support and manage the performance of assigned network vendors, ensuring delivery of results and value to our growing client base.
Responsibilities
- Monitor and manage Law Firms, Collection Agencies, Skip Tracers and/or Process Servers in accordance with client expectations and guidelines.
- Monitor and manage vendor performance by utilizing KPI reporting to identify trends and opportunities for coaching and feed...