Job Description
Description
The Senior O2C Specialist will perform, manage and oversee the end-to-end O2C cycle, ensuring process efficiency, compliance, and timely collections. This role involves mentoring junior team members, handling complex disputes, and driving process improvements to support business growth and working capital optimization.
Essential Functions/Core Responsibilities
Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.
Perform Manual correction of billing in the system. Perform manual billing as per request of customer service. Issue manual credit notes
Previous additional knowledge/experience in
Accounts Payable and accounting principles is preferred
Perform manual revenue recognition, ensure accuracy of automatic revenue recognition batch jobs.
Investigate unapplied cash, ensure all the cash is successful...