Staff Machine Learning Engineer (Winnipeg)

ServiceNow

winnipeg, mb, Canada
Full-time
Posted June 04, 2026

Job Description

Responsibilities

Contribute to the design, development and implementation of VoIP infrastructure, telephony platforms, and observability features that power AI-driven voice workloads Collaborate with engineering, Product, and infrastructure teams to ensure our voice and AI platforms perform efficiently, scale reliably, and integrate seamlessly across SIP/RTP, Kamailio, RTPEngine, and related telecom systems. Contribute to the continuous improvement of the SRE practice by turning operational telephony and AI workload use cases into requirements for software tooling. Contribute to the execution of deployment and support activities for VoIP systems and AI/ML developers operating in production voice environments. Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.). Work with product owners to understand detailed requirements and own your code from design, impleme...