Job Description
Zendesk is looking for a Staff Machine Learning Engineer based in Portugal to drive the innovative routing & presence products. You will be responsible for owning the ML surface of routing products, from feature engineering to production deployment. This role involves collaboration with engineers and constant improvements based on measurable customer outcomes. We value strong experience with classical and generative AI, system design, and experimentation. Join us and make a measurable impact on our ML-driven solutions.
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