Staff Product Manager - Core Commerce Platform

SendGrid

Remote, Remote, Canada
Full-time
Posted June 19, 2026

Job Description

About the job

This position requires an experienced Principal Product Manager to lead the insights and performance management products of Billing. You will define and build data products that deliver actionable billing performance insights for our customers, operating with cross‑functional teams and stakeholders to simplify complexity and provide deep insights.

Responsibilities

  • Own the roadmap for all billing insights—subscription lifecycle, transaction flows, pay‑as‑you‑go, and invoiced customers
  • Partner with engineering to define product specifications, design features, and deliver new functionality to customers
  • Measure and monitor key KPI performance for specific features
  • Develop improvement plans for key KPI degradation
  • Leverage internal KPIs to identify feature opportunities
  • Prioritize features and develop quarterly priorities and annual backlog
  • Partner with UX, Research, and Engine...