Stage Guest Communication Center

The Peninsula Paris

Paris, Île-de-France, France
Full-time
Posted June 16, 2026
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Job Description

Perfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Guest Communication Center Intern, starting July 2026.

  • Work for a luxury Five Star hotel on the historic Bund in Paris

  • Share our core values: excellence and generosity

  • Grow within a diverse, prestigious and international property.

    • Main responsibilities :


    Handle incoming internal and external calls, ensuring that responses to guest requests (HotSOS, PenChat, calls, SevenRooms, Shiji) are completed within the timeframes and procedures in place.

  • Manage internal and external hotel calls and redirect them to the appropriate departments when necessary.

  • Use the HotSOS system and ...
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