Job Description
Role:
As Store Manager for Oscar Wylee in Galeries Westfield Shopping Centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.
You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store.
Key Responsibilities:
- Oversee store operations, compliance, and performance standards
- Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
- Manage rosters, budgets, and labour efficiency
- Provide hands-on support in-store, assisting with sales, service, and patient care
- Partner with Optometrists to ensure every customer receives an exceptional experience
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