Store Supervisor in Retail Management

Shoppers Drug Mart

ottawa, on, Canada
Full-time
Posted June 09, 2026

Job Description

Supervise front store operations at Shoppers Drug Mart to enhance customer service. Manage a dynamic team and ensure compliance with operational standards.
In this Store Supervisor role, you will oversee the customer service functions, focusing on staffing, cashier operations, and merchandising. Your leadership will guide teams to comply with store policies and improve customer experience through efficient issue resolution. Knowledgeable problem-solving is vital for contributing positively to the store environment.
Key Responsibilities:
• Ensure staff compliance with operational policies
• Provide ongoing training and support to team members
• Manage cash office inventory and track sales
• Resolve customer service issues efficiently
• Organize product displays and maintain store presentation
Requirements:
• Effective time management and organizational skills
• Computer literacy and supervisory experience
• Strong judgment and independent thinking
• B...