Strategic Account Manager Role at Soucy

Soucy

sherbrooke, estrie, Canada
Full-time
Posted June 09, 2026

Job Description

Drive growth and satisfaction as a Strategic Account Manager at Soucy. Leverage your communication skills to enhance customer relationships in a dynamic B2B environment.
You will be responsible for the development of your customer portfolio and ensuring smooth communication with clients. This role demands a proactive mindset, where you'll monitor account performance and provide analytic insights, reinforcing Soucy’s commitment to excellence and customer retention.
Key Responsibilities:
• Serve as primary contact for customer inquiries
• Establish enduring relationships with clients
• Input orders and conduct follow-ups efficiently
• Prepare sales forecasts and performance reports
• Support customer projects with tailored solutions
Requirements:
• Bilingual (French and English) essential
• Experience with CRM (Sales Force) and ERP (SAP)
• Excellent communication and interpersonal skills
• Strong analytical capabilities to identify opportunities
• H...