Job Description
Enhance customer engagement as a Strategic Manager of Customer Segments at BMO. This role offers a hybrid working model from Ottawa or Toronto, targeting Defence and Retirement segments.
As a strategic leader, you will be responsible for deepening partnerships and engaging with the Canadian Defence Community and retirees. This role is suited for individuals with 5-8 years of expertise in customer strategy and stakeholder relationships. You will translate insights into value propositions and steer programs for impactful growth.
Key Responsibilities:
• Develop and lead strategic partnerships within target communities
• Create and execute effective growth strategies for segments
• Champion the voice of the customer in product design
• Deliver end-to-end execution of targeted programs
• Analyze segment performance for optimization
Requirements:
• 5-8+ years in segment management or partnerships
• Strong experience in project management
• Advanced Excel and ...
As a strategic leader, you will be responsible for deepening partnerships and engaging with the Canadian Defence Community and retirees. This role is suited for individuals with 5-8 years of expertise in customer strategy and stakeholder relationships. You will translate insights into value propositions and steer programs for impactful growth.
Key Responsibilities:
• Develop and lead strategic partnerships within target communities
• Create and execute effective growth strategies for segments
• Champion the voice of the customer in product design
• Deliver end-to-end execution of targeted programs
• Analyze segment performance for optimization
Requirements:
• 5-8+ years in segment management or partnerships
• Strong experience in project management
• Advanced Excel and ...