Strategic Operations Manager

SymphonyAI

Lisbon, Lisbon, Portugal

FULL_TIME

Posted June 07, 2026

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Job Description

                Introduction

Job Title:
Strategic Operations Manager 
Overview:
SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimize decision-making, and deliver exceptional customer experiences.

Job Description

Responsibilities:
Drive execution of short-, mid-, and long-term strategic initiatives across sales, pre-sales, marketing, and customer success.
Define and track team KPIs/OKRs aligned to business goals.
Prioritize and track key initiatives — maintain dashboards, scorecards, and status reports.
Manage weekly, monthly, and quarterly business reviews — prepare agendas, track actions, and follow-ups.
Partner with cross-functional leaders to remove blockers, drive accountability, and ens...
            

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