Job Description
About The Role
We are now looking to recruit a Student Advisor to join our Falmouth Online team. Working collaboratively with colleagues across the organisation this role will be responsible for leading on the delivery of an outstanding student experience for students on Falmouth University’s online courses. Falmouth’s online portfolio has grown significantly since its launch in 2016, with more than half of Falmouth’s postgraduate students studying online; the ambition is to continue this strong growth trajectory and ensure that Falmouth’s portfolio is positioned to reach new markets and meet evolving student needs. The Student Adviser is key to providing an excellent student experience, you will be the first point of contact for non-academic student queries, responsible for providing advice and support directly to the student where appropriate and triaging/signposting where required. You will also support the Senior Student Adviser to establish and improve ...