Job Description
The Shift Lead at Subway is responsible for the daily operations and leadership of the restaurant location. This role involves overseeing a team of employees, ensuring customer satisfaction, managing food quality and safety standards, and driving sales performance. The Shift Manager must demonstrate strong managerial skills and the ability to motivate employees, while also being hands‑on in ensuring exceptional service and operational excellence.
Key Responsibilities:
- Team Leadership: Supervise, train, and motivate team members to achieve outstanding performance and efficiency.
- Customer Service: Ensure high levels of customer satisfaction through excellent service and quality food.
- Operational Management: Oversee food preparation and presentation, uphold safety and sanitation standards, and manage inventory levels.
- Financial Oversight: Handle cash management, including cash register oper...