Support Team Leader

GGS IT Consulting (Go Global Services)

Kraków, Lesser Poland Voivodeship, Poland
full-time
Posted June 08, 2026

Job Description

Job Description

Support Team Leader will be responsible for supporting team members working with MS SQL and RPA. In this role, building effective relationships with the team, business users, and other stakeholders will be crucial. A flexible and committed approach is expected to effectively manage the team in line with our global standards.

You will work in a fast-paced environment, closely collaborating with the Head of Support, Testers, HR, and Implementation teams. Your responsibilities will include delivering business value aligned with organizational needs and ensuring an outstanding customer experience.


Qualifications

Here’s what you get to do:

  • Coordinating MS SQL/RPA questions,
  • Managing and leading a team of ~6 employees,
  • Working with data analysis and dashboards,
  • Facilitate effective collaboration in various meetings, catch-ups, and calls with both external and interna...