Swedish Speaking Live Chat Gaming Advisor

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Swedish Speaking Live Chat Gaming Advisor. This role suits individuals who are passionate about gaming and dedicated to providing exceptional customer service through engaging interactions.

Responsibilities

• Assist Swedish-speaking customers via live chat, ensuring timely and professional responses.
• Resolve inquiries regarding gaming accounts, promotions, and game functionality efficiently.
• Inform customers about new games, features, and ongoing promotional activities.
• Maintain accurate documentation of customer interactions in the CRM system for follow-up purposes.
• Collaborate with the team to enhance customer service quality and overall satisfaction.
• Gather and relay customer feedback to support service improvement initiatives.
• Stay informed on the latest industry trends and company updates to deliver accurate support.

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