Job Description
Facility Telephone Operator
Receives and relays incoming and outgoing telephone calls for the facility. Provides directory information, transfers calls as appropriate. Make general and emergency announcements over the facility's PA system. Handles the facility paging system and the beeper system.
Minimum Qualifications
Work Experience: Prior switchboard or high-volume telephone experience preferred.
Education: High school graduate or equivalent preferred.
Certifications/Licensure: None required.
Job Specific Performance Standards
The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
- Receives incoming calls, determines nature of the call and transfers to appropriate locations.
- Provides directory information to internal and...