System Administrator/SAN Support Analyst

Onico Solutions

Toronto, Ontario, Canada
Full-time
Posted June 05, 2026
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Job Description

System Administrator/SAN Support Analyst

We are currently looking for a System Administrator/SAN Support Analyst to support our client’s SAN Storage, Backup and virtualization environments.


Responsibilities

  • Evaluate documented resolutions and analyze trends for ways to prevent future problems

  • Alert management to emerging trends in incidents

  • Liaise between resolver and other teams within the organization

  • Provide server, storage and systems support to a diverse group of clients via phone, email or portal

  • Diagnose and resolve problems and issues at a more advanced level with focus and attention to detail

  • Provide suggestions for improving and assisting with documentation

  • Prioritize problems; escalate high priority requests in a timely manner

  • Develop an understanding of the customer’s environment and maintain technical knowledge

  • Dispatch technical service...
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