Job Description
Complete IT services for Edmonton businesses.
We offer Cloud Solutions, Managed IT Services, Backup & Disaster Recovery, Network Assessment, IT Consulting Services, VoIP, PBX Phone Services,
Job Description
- Provide onsite and remote administration and support for client networks
- Work with vendors to resolve client technical issues
- Analyze diagnose and resolve problems with Windows servers, desktops, routers, switches, firewalls and other network equipment
- Implement a variety of IT projects for clients, including deploying or migrating desktops, servers, etc
- Train and mentor Tier 1 and Tier 2 technicians
- Develop and maintain technical documentation
- On call rotation
- Maintain up to date time-sheets/ expense reports
Qualifications
- 5 + years’ experience working in a Managed IT Services environment
- 5 + years of hands on experience deploying, troubleshooting an...