Job Description
Join the CAA Club Group as a Systems Analyst, providing essential support for Roadside and Travel applications. Focus on maintaining system stability and operational efficiency.
In this role, CAA Club Group is seeking a Systems Analyst who will be integral to the Application Support Team. You'll be responsible for Level 2 and Level 3 support for both member-facing and operational platforms. Candidates should possess experience in troubleshooting and system enhancements to meet the needs of both users and vendors.
Key Responsibilities: • Offer Level 2 and Level 3 application support • Troubleshoot incidents using the ticketing system • Manage integrations for Travel and Roadside services • Perform system maintenance in line with SLAs • Update documentation for applications and processes
Requirements: • Post-secondary education in IT or a related discipline • 2–3 years in application support roles • Familiarity with Java applications and Linux systems • Knowled...
In this role, CAA Club Group is seeking a Systems Analyst who will be integral to the Application Support Team. You'll be responsible for Level 2 and Level 3 support for both member-facing and operational platforms. Candidates should possess experience in troubleshooting and system enhancements to meet the needs of both users and vendors.
Key Responsibilities: • Offer Level 2 and Level 3 application support • Troubleshoot incidents using the ticketing system • Manage integrations for Travel and Roadside services • Perform system maintenance in line with SLAs • Update documentation for applications and processes
Requirements: • Post-secondary education in IT or a related discipline • 2–3 years in application support roles • Familiarity with Java applications and Linux systems • Knowled...