Job Description
Hiring company: TP Malaysia
Client: Tobacco International Project
Position: Taiwanese-speaking Customer Success Specialist
Candidates nationality: Only hiring Taiwanese or Malaysian who is fluent in Taiwanese language
Location: Livingston tower, George Town, Penang, Malaysia
Job Details: Customer service, handle inbound, Live chat/ email
Operations Hours: 9a.m.-6p.m., 5 working days in a week
Malaysian nationality salary: Basic salary RM 3,300 + Language allowance RM 300 + monthly performance bonus up to RM 300 (based on performance)
Join Date: 16th March 2026
Taiwanese nationality salary: Basic salary RM 8,000 + Language allowance RM 300 + Housing allowance RM 600
Join Date: 6th April 2026
Overview
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call...