Job Description
**A LITTLE BIT ABOUT Boldr**:- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by ****, if not sooner.
**LET'S START WITH OUR VALUES**:- Meaningful connections start with AUTHENTICITY- We do our best work by being CURIOUS- We grow by remaining DYNAMIC- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE- At the heart of great partnerships, we'll always find EMPATHY**WHAT IS YOUR ROLE**:As the Team Captain, you are responsible for the day-to-day management of your team.You will serve as a point of escalation for issues outside the authority of an agent.You will also be working with the Client Experience Manager as well as t...