Team Lead in Retail Operations

Roots

montreal (administrative region), qc, Canada
Full-time
Posted June 12, 2026

Job Description

Elevate your retail career at Roots as a Team Lead, pivotal in ensuring operational success and delivering outstanding customer service experiences. This role supports both sales associates and management in fostering a positive retail environment.
In your role as Team Lead, you will bridge the leadership team and associates, driving productivity. You'll supervise daily store operations, assist in team development, and uphold a customer-centric selling culture. Your proven track record in managing teams will directly impact overall store performance and efficiency.
Key Responsibilities:
• Support daily operations and ensure smooth store functioning
• Create a motivating environment among sales associates
• Implement effective action plans with management
• Provide necessary training for new associates
• Address and resolve customer inquiries effectively
Requirements:
• 1+ years in retail apparel or luxury environments
• Demonstrated leadership and team man...