Job Description
**Description:**
**Operational Excellence**
+ Oversee daily restaurant operations to ensure smooth, efficient, and high-quality service.
+ Maintain and consistently implement Hyatt brand standards across all service touchpoints.
+ Coordinate closely with kitchen, stewarding, and other hotel departments to ensure seamless operations.
+ Monitor hygiene, safety, and quality standards in compliance with hotel and statutory requirements.
**Guest Experience**
+ Actively engage with guests to ensure a warm, personalized, and memorable dining experience.
+ Handle guest complaints and feedback professionally, ensuring timely and effective resolution.
+ Anticipate guest needs and exceed expectations to enhance overall satisfaction and loyalty.
**Team Leadership & Training**
+ Lead, guide, and motivate the service team to achieve high performance standards.
+ Conduct on-the-job training to ensure strong product knowledge, ser...
**Operational Excellence**
+ Oversee daily restaurant operations to ensure smooth, efficient, and high-quality service.
+ Maintain and consistently implement Hyatt brand standards across all service touchpoints.
+ Coordinate closely with kitchen, stewarding, and other hotel departments to ensure seamless operations.
+ Monitor hygiene, safety, and quality standards in compliance with hotel and statutory requirements.
**Guest Experience**
+ Actively engage with guests to ensure a warm, personalized, and memorable dining experience.
+ Handle guest complaints and feedback professionally, ensuring timely and effective resolution.
+ Anticipate guest needs and exceed expectations to enhance overall satisfaction and loyalty.
**Team Leadership & Training**
+ Lead, guide, and motivate the service team to achieve high performance standards.
+ Conduct on-the-job training to ensure strong product knowledge, ser...