Job Description
Job Description
The successful candidate will report directly to the Manager, National Bodily Injury/Casualty. In this role, you will coach and support claims staff through regular technical huddles and one on one development, streamline processes to enhance performance, and maintain quality through monthly audits and data driven insights. You will also play a key role in talent development and recruitment, providing continuous feedback, identifying training needs, and participating in hiring decisions. This is an excellent opportunity to lead, develop others, and make a meaningful impact within our organization.
What To Expect
- Facilitating weekly team huddles and conducting regular one‑on‑one meetings with team members.
- Analyzing, developing, and implementing efficient claims processes, procedures, and methods to improve workflow and results.
- Providing guidance, on‑the‑job training, technical direction, and leadership to staf...