Team Leader

Dollarama

ottawa, on, Canada
Full-time
Posted June 01, 2026

Job Description

Dollarama is hiring a Team Leader for their Ottawa store on a full-time, permanent basis (25+ hours per week). This role involves leading and supervising store associates, maintaining visual merchandising standards, handling cash management, and ensuring an excellent customer experience.

Responsibilities

  • Leading and supervising store associates, providing guidance and support
  • Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
  • Ensuring excellent customer service standards are met
  • Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
  • Implementing and maintaining visual merchandising standards based on company strategy
  • Addressing customer complaints and resolving issues promptly
  • Ensuring store safety and cleanliness standards are met and contributing to their maintenance
  • Performing cash management, store opening and...