Tech support customer service agent

Helpware

guadalajara, jalisco, Mexico
Full-time
Posted June 08, 2026

Job Description

At Helpware, we don't just support businesses—we power them. Ukraine, Mexico, and the Philippines, we blend human talent with smart technology to deliver next-level customer experience and operational excellence.
Customer Service Representative

As a Customer Service Representative, you own the journey of every prescription from start to finish. Support patients across phone, text, and email with clarity and empathy
Show up as a true teammate—supporting others and raising the bar
18,000 MXN monthly gross salary (before taxes)
~ Paid training
~ Major medical insurance (after 3 months)

You have 1+ year of customer support experience (phone, chat, or email)