Job Description
Drive customer satisfaction and adoption as a Technical Account Manager at Rippling in downtown Toronto. Leverage your HR and payroll expertise to turn clients into advocates.
Rippling is seeking a customer-focused Technical Account Manager to join its Global TAM team in Canada. In this role, you will manage key client relationships and develop account strategies to enhance user engagement with Rippling's product suite. Your ability to resolve issues swiftly and foster client partnerships will ensure a seamless experience for North American customers.
Key Responsibilities:
• Ensure high customer satisfaction and retention for assigned accounts
• Act as a Subject Matter Expert for technical needs
• Foster cross-functional partnerships and represent customer needs
• Drive adoption of new features and best practices
• Prioritize and resolve critical customer issues effectively
Requirements:
• 5+ years in customer-f...
Rippling is seeking a customer-focused Technical Account Manager to join its Global TAM team in Canada. In this role, you will manage key client relationships and develop account strategies to enhance user engagement with Rippling's product suite. Your ability to resolve issues swiftly and foster client partnerships will ensure a seamless experience for North American customers.
Key Responsibilities:
• Ensure high customer satisfaction and retention for assigned accounts
• Act as a Subject Matter Expert for technical needs
• Foster cross-functional partnerships and represent customer needs
• Drive adoption of new features and best practices
• Prioritize and resolve critical customer issues effectively
Requirements:
• 5+ years in customer-f...