Technical Account Manager

Netskope

Remote, Remote, Colombia
Full-time
Posted May 31, 2026

Job Description

About the Role

Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll be responsible for driving technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform.

You’ll partner with customers to understand their business goals, cybersecurity strategy, and technical architecture, then guide them through adoption and operational maturity using tailored value realization plans. Acting as a trusted advisor, you’ll align customer objectives with the Netskope roadmap, share best practices, and connect them with the right resources across our organization.

Successful candidates are proactive, customer‑centric team players with the empathy to build strong relationships and the technical acumen to provide strategic guidance. This role blends technical expertise with business insight, helping drive customer loyalty, retention, and growth. <...