Job Description
Overview
We are looking for a qualified Technical Account Manager (m/f/d) in Quebec or Ontario, Canada to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction.
This is a full-time permanent position for candidates located in Canada, with remote work available.
As a Technical Account Manager, you should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. You should also be results-driven and aspire to achieve specific goals. Ultimately, you should be able to provide technical, product and business knowledge to support sales processes and strengthen customer relationships.
Your Job
- You will provide technical support for customers throughout both pre-sales and post-sales processes.
- You will address all product-related queries promptly and accurately.
- You wi...