Job Description
Within your role, you will:
- You will provide best-in-class customer service and problem resolution to customer queries
- You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution
- You will initiate, manage, answer, and solves customers’ queries
- You will professionally handle incoming requests from customers and ensures that issues are resolved both promptly and thoroughly at first contact
- You will assist all customer queries by offering precise explanation, concise, complete, and within the agreed terms.
What will make you successful in the role:
- A C1 level of Greek, both written & spoken
- A B2 level of English, both written & spoken
- Proficiency with Microsoft Office applications, especially in Excel
- Standard Ope...