Job Description
OverviewThis role is responsible for performing internal product tests, quantifying product value, and advising business leaders and customers on applications and equipment.
It supports commercial teams through training, troubleshooting, and technical demonstrations, contributing to innovation and customer satisfaction.ResponsibilitiesPerform internal product tests and report results to customers and commercial teamsExecute Technical Service Requests (TSRs) and deliver data-driven conclusionsSupport key accounts through training, application startup, and troubleshootingDesign and implement advanced experimental methodologiesMentor junior and mid-level techniciansAssist sales and QC teams with customer complaint investigationsCollaborate with interdisciplinary teams on research initiativesAnalyze and interpret data for technical reports and presentationsConduct successful lab trials and product demonstrationsPartner in account planning and value selling strategiesMinimum Requirem...