Technical support Analyst

Capgemini

Remote, Remote, Colombia
Full-time
Posted June 13, 2026

Job Description

Location

This is a hybrid role based in Columbia, SC.

About the Job You're Considering

Looking for a Junior Desktop Analyst. The ideal candidate will have a minimum of 1-2 years applicable experience.

Your Skills And Experience

  • 2 years’ work experience supporting customers remotely in a technical environment
  • 2 years’ work experience in Technical Call Center, IT (International Technology) Help Desk, or equivalent technical support roles
  • Basic network troubleshooting skills
  • Experience working with Point of Sale (POS) systems
  • Experience with ticketing systems
  • Experience with remote access software
  • Highschool Diploma or GED (General Educational Development)

The base compensation range for this role in the posted location is $29,973 to $69,014.

Capgemini provides compensation range information in accordance with applicable national, state, provincial,...