Technical Support Engineer

Harry James Group

xico, veracruz, Mexico
Full-time
Posted June 05, 2026

Job Description

The Harry James Group is working in partnership with a sustainable energy company, looking for a Technical Support Engineer to join their Energy Storage and Optimization Lifecycle Management team.Seeking an individual that is passionate about energy storage and clean energy solutions to be part of this global customer-driven organization, working with high level technologies.The Technical Support Engineer will support customers by improving the technical and the operational performance of company products.The successful candidate will be familiar with energy storage systems or have experience in a related electrical field.A deep understanding of electrical hardware and electronics is required for this role.Training in battery energy storage will be provided in order to support customers and internal expertise centers remotely.Job ResponsibilitiesResponsible for monitoring all battery sites across the globeProvide remote level‐2 support to customers and expertise centersUse proprieta...