Job Description
Technical Support Internship
Location: Sao Paulo
Business Area: Sales and Client Service
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Responsibilities
- Effectively prioritize a high volume of calls, instant messages and tickets while addressing team‑related tasks and initiatives.
- Thrive in a fast‑paced team, demonstrating adaptability in a constantly evolving environment.
- Foster strong client relationships, understanding client needs, provide technical support, and maximize customer satisfaction.
- Collaborate with internal teams at different levels and across regions to resolve complex issues while maintaining effective communication and ensuring consistent adherence to company standards.
- Support the Bloomberg Terminal, office tools (API), and services in clients’ environment encompassing advanced software troubleshooting.
- Support Bloomberg’s private IP network including connectivity of customer Bloomberg routers, ente...