Telesales Operations Lead — CAC, SLAs & Campaigns

PayJoy

mexico city, mexico city, Mexico
Full-time
Posted June 07, 2026

Job Description

PayJoy in Mexico City is seeking a Telesales Operations Supervisor to manage daily operations of the telesales channel. This role includes ensuring adherence to SLAs, managing external partners, and enhancing sales conversion rates through effective procedures and tools. The ideal candidate holds a Bachelor’s degree and has strong experience in D2C sales operations, communication skills, and project management abilities. Benefits include health coverage, vacation days, and professional development perks.