Job Description
The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.
You will be responsible for:
selling and dispatching tickets and related products using WKCDA’s computerised ticketing system, and issuing prepaid tickets to patrons during performance incomings;
fielding general enquiries and customer feedback in line with the Ticketing team’s Customer Service Policy and Procedures handbook;
capturing patron data wherever possible, in strict observance of regulatory directives;
executing r...