Job Description
POSITION SUMMARY
Our jobs aren’t just about telling guests about the local attractions. Instead, we want to build an experience that is memorable and unique. Our Concierge take the initiative to become experts in the local area and build partnerships across the community to ensure that our guests get the most out of their stay. They are empowered to use creativity and originality to deliver unique and personalized experiences that showcase all the area has to offer and in ways that engage and inspire our guests. Our Concierge are not only responsible for delivering this information to guests, but also for educating other associates to build this knowledge across the hotel.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, completing paperwork and docume...