Job Description
Join FCT as a Title Insurance Customer Service Specialist, where your skills in customer interaction and support will shine. Work hybrid and be part of a collaborative team focused on client success.
As a specialist in the title insurance sector at FCT, you will take charge of customer inquiries and service requests through various platforms. Your minimum 2-3 years in customer service, particularly within a call center or real estate setting, will enable you to assist clients effectively. You will also educate customers on FCT's diverse products, ensuring they receive applicable solutions promptly.
Key Responsibilities:
• Manage inbound and outbound customer service calls
• Process title insurance orders via phone and internet
• Resolve inquiries and advise legal firms on file matters
• Guide clients on FCT’s title insurance offerings
• Stay informed on client policies and processes
Requirements:
• At least 2-3 years of relevant customer service experience
As a specialist in the title insurance sector at FCT, you will take charge of customer inquiries and service requests through various platforms. Your minimum 2-3 years in customer service, particularly within a call center or real estate setting, will enable you to assist clients effectively. You will also educate customers on FCT's diverse products, ensuring they receive applicable solutions promptly.
Key Responsibilities:
• Manage inbound and outbound customer service calls
• Process title insurance orders via phone and internet
• Resolve inquiries and advise legal firms on file matters
• Guide clients on FCT’s title insurance offerings
• Stay informed on client policies and processes
Requirements:
• At least 2-3 years of relevant customer service experience