Job Description
Join Cassels as a Client Relations Analyst in Toronto, focusing on client feedback and business development. This full-time position emphasizes strategic collaboration across various teams.
As a key player in the Client Listening Program, you will work directly with the Client Relationship Partner to advance business initiatives. You'll gather and analyze client insights to spot growth and cross-selling opportunities within multiple practice groups. Your findings will directly influence our strategic direction and client retention efforts.
Key Responsibilities:
• Collaborate with teams on client service delivery
• Capture and organize client data from meetings
• Create business intelligence reports using 3E and CapitalIQ
• Manage action items from client interviews
• Conduct competitor and market trend analysis
Requirements:
• Minimum 3 years in a client relations role
• Proven experience in client intake ...
As a key player in the Client Listening Program, you will work directly with the Client Relationship Partner to advance business initiatives. You'll gather and analyze client insights to spot growth and cross-selling opportunities within multiple practice groups. Your findings will directly influence our strategic direction and client retention efforts.
Key Responsibilities:
• Collaborate with teams on client service delivery
• Capture and organize client data from meetings
• Create business intelligence reports using 3E and CapitalIQ
• Manage action items from client interviews
• Conduct competitor and market trend analysis
Requirements:
• Minimum 3 years in a client relations role
• Proven experience in client intake ...