Job Description
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking
Job Description
Responsibilities
- Review Voice and E-communications of bank employees for adherence to firm and regulatory rules and requirements.
- Detect, review and report potentially suspicious activities.
- Conducting both routine and special inquiries as required or requested.
- Working with FOCS (Front Office Conduct and Surveillance) managers to resolve instances of apparent breaches of firm and regulatory rules
- Proactive and timely escalation of issues to the Monitoring Manager
- Provide day-to-day assistance and support to the regional Surveillance teams
- Ens...