Job Description
Position Purpose
Schedule and conduct training sessions for new employees and experienced staff, covering programs, clients, and updates. Observe daily operations and identify areas for improvement to optimize performance.
Requirements
- High School Diploma
- English B2+/C1 (written and spoken)
- Demonstrated experience in curriculum design (external)
- Knowledge of computer systems operation, PCs, TV/DVD, and multimedia projectors to facilitate communication
- Experience establishing working relationships with internal and external clients
- Experience in training material development
- Experience creating clear and effective instructional content
- Intermediate proficiency in Google Workspace and Microsoft Office
- Experience in class preparation, feedback, and coaching
- Experience working with risk and compliance
Main Duties and Responsibilities
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