Training & Quality Supervisor

Company Overview

Sir H. N. Reliance Foundation Hospital & Research Centre is a 345-bed, technologically-advanced, multi-specialty tertiary care hospital located in Mumbai. Recognized for its excellence in various medical disciplines and progressive diagnostic services, the hospital is designed to meet international standards. Its rich history dates back to 1918 and carries a legacy of exceptional care and service, aligning with its core principle: Respect for Life.

Job Overview

We are seeking a dedicated and experienced Supervisor Contact Centre to join our team on a fixed-term employment basis. This mid-level position is based at our Mumbai headquarters. The role involves overseeing the contact center's operational performance and ensuring a high standard of service delivery to our patients and stakeholders.

Qualifications and Skills

• Proficiency in telephony systems with the ...