Job Description
Elevate customer experiences as a Senior Manager in Digital CX & AI at TELUS Digital. Lead groundbreaking initiatives in a hybrid or remote model while driving enterprise transformations.
TELUS Digital is seeking a Senior Manager to spearhead their Global CX practice. With over 10 years of experience in Data & AI or software leadership, you will translate client priorities into effective technology solutions. This role demands deep engagement with cross-functional teams to achieve key performance indicators and manage complex delivery programs.
Key Responsibilities:
• Collaborate with architects and strategists on innovative AI solutions
• Scale squads to improve critical KPIs and outcomes
• Ensure high standards in project communications and updates
• Guide architectural decisions and technological solutions
• Promote accountability and excellence within the team
Requirements:
• 10+ years in Data & AI or software leadership
• Experience with large-scale A...
TELUS Digital is seeking a Senior Manager to spearhead their Global CX practice. With over 10 years of experience in Data & AI or software leadership, you will translate client priorities into effective technology solutions. This role demands deep engagement with cross-functional teams to achieve key performance indicators and manage complex delivery programs.
Key Responsibilities:
• Collaborate with architects and strategists on innovative AI solutions
• Scale squads to improve critical KPIs and outcomes
• Ensure high standards in project communications and updates
• Guide architectural decisions and technological solutions
• Promote accountability and excellence within the team
Requirements:
• 10+ years in Data & AI or software leadership
• Experience with large-scale A...