Job Description
Location: Athens, Greece
Start Date: 8/May/26, 22/May/26, 29/May/26
Are you a problem-solver who thrives in fast-paced, customer-focused environments? Do you speak Dutch fluently and want to join a dynamic team that supports travelers from around the world? We are seeking a Bilingual Travel Advisor / Customer Service Advisor to join our Athens office, providing world-class support and solutions to our customers.
Your Role
As a Bilingual Travel Advisor, you will:
Respond to and log customer inquiries via phone and email with accuracy and professionalism.
Maintain meticulous records of consumer feedback and questions in the customer services database.
Handle client complaints efficiently, following the company's escalation policy.
Resolve support calls and emails within agreed Service Level Agreements (SLAs).
Troubleshoot issues using system kno...